Cancellation Refund Policy

Cancellation

Customers may cancel the service at any time and close their account. Any unused deposits made toward the account will be refunded excluding any subscription fees.

Refund

Customers are eligible for a refund for the remaining period of their subscription if it is proven that the service provided does not match the service level agreement. This refund does not cover issues related to the client or his connectivity to CompanyTone service.