FAQ
Frequently asked questions
These questions come from real customers. Send us yours and we'll answer it here.
How many channels come with the SIP trunk?
The included SIP trunk has unlimited channels. Make and receive as many calls as you like; only call tariffs apply.
Will I have admin access to the dashboard?
Yes, for day-to-day work: adding and removing extensions and similar tasks. Full system administration is handled by our certified engineers, which keeps the system running flawlessly and your uptime protected.
Do I have to commit for a full year?
Absolutely not. Sign up monthly and stop anytime; service continues to the end of the period you've paid for.
Will you take care of all the admin work for us?
Yes. We don't expect you to know how phone systems work. Send us an email or a chat message and we'll get it done.
VoIP is blocked in our region. Can we still use CompanyTone?
Yes. CompanyTone offers a highly secure IPSec VPN connection that terminates on your firewall, so communication is uninterrupted.
Want to see it in action?
Book a personal walkthrough and see how CompanyTone fits the way your team works.